Solutions for Sales & Services
DIGITALISATION
BESPOKE
Software Interactive helps Sales & Services Companies struggling with an overload of tasks and data (often kept on messy spreadsheets) to AUTOMATE repeatable, multistep business processes by perfectly tailored, custom built software & AI that accelerates company productivity, creates competitive advantage, saves cost, and is EASY to manage for all.
DOES ANY OF THESE GIVE YOU SLEEPLESS NIGHTS?
Manual Planning
Multiple Spreadsheets
Ineffective Resource Mgmt.
Manual Task Allocation
No Systems Integration
Ineffective Sales Activities
Mounting Errors
Poor Communications
Mess & Chaos in Operations
Lack of Data Analytics
Overload of Tasks
Manual Business Processes
OUR SOLUTION?
DEFINE - AUTOMATE - REPEAT!
CRM
Customer Relationship Management
- automated enquiry handling
- tasks allocation
- client’s interactions
- seamless communication with all departments
- automation of sales processes
- customer surveys
- data analysis and reporting
- optimisation of processes using AI
- integration with other systems
- dramatic reduction of errors
Streamline customer interactions - Boosts sales - Fosters stronger relationships
with central hub for all customer data.
BPA
Business Process Automation
Automate repetitive tasks, data transfer, and routing between team members or applications.
Schedule tasks to run automatically based on triggers or deadlines.
Connect with various applications to unify data and eliminate multiple spreadsheets & manual data entry.
Ensure data accuracy and consistency across automated processes.
Track the progress of tasks and workflows in real-time, identifying bottlenecks and areas for improvement.
Generate insightful reports and dashboards to measure process performance and make data-driven decisions.
Continuously refine workflows based on data and analytics to maximise efficiency and effectiveness.
Robust Security - Implement secure access controls, data encryption, and audit trails to protect sensitive information.
Scalability - Accommodate growth by handling increasing volumes of data and users.
Accessability - Enable users to access and manage workflows from mobile devices for on-the-go flexibility.
Collaboration Tools - Facilitate communication and teamwork within automated processes.
Notification Options - Set up automated alerts and notifications to keep everyone informed.
Artificial Intelligence - Leverage AI for advanced features
like intelligent data analysis, enquiry handling etc.
CASE STUDY
Our Client offers a management & payroll solutions to distribution and transport companies and their individual drivers. The client manages nearly 10,000 drivers’ accounts for a number of different companies.
The Client was using multiple spreadsheets and systems to manage their customers’ accounts, all the drivers’ accounts, as well as the work of all their salesmen who are mostly working in the field.
The original request for a custom built process automation was to streamline the work of the HR department as well as introduce a custom CRM solution to be used by the sales team (which also included automation of the sales team’s own fleet management).
On the successful completion of the initial tasks, the Client requested to automate all the other processes in their company one by one. Since we quickly gained insights into all operations we were asked to integrate other systems and streamline many processes across various departments.
Complex task handling system streamlining
work between various departments with
various privileges
Full support for controlling and running
main business processes in the company
Integration with various systems, including government depts., taxing, other private
or internal ones
Generating documents based on company templates
Notification system
Communication panel for the customers
Google map integration
Various calculations, including financial ones
Employee anti-fraud mechanisms
Marketing tools (like mailing, etc.)
Reports to XML, PDF, DOC files
“Thanks to the system provided by Software Interactive, we have been able to significantly improve our internal communications, manage contacts, and efficiently monitor marketing activities. This system has helped us organise our documentation, making it much easier to access the necessary information. The system created by Software Interactive contains several independent modules, perfectly tailored to our needs, which directly translates into our high satisfaction with the product we received.”
Karina Krzemien, SRW
WHY software Interactive?
We are developing bespoke solutions individually crafted to the unique needs of our Clients.
Our Teams combine expertise from a number of high tech areas such as automated business software, embedded software, computer vision, autonomous cars, 3D visualisation, machine learning solutions, LLMs and more.
INDIVIDUAL APPROACH
Every project that we delivered to date was designed as a unique solution. Our clients become owners of the code.
EXPERIENCE
We have been providing software services since 2007 and we have completed over 140 projects to date.
HIGH QUALITY
We create solutions with the use of the most advanced technologies. Our AI/ML/CV skills are second to none.
we are here to support you throughout the journey from mapping your processes to deployment
A multidisciplinary MIT study found that using generative AI (a type of automation) can boost productivity by up to 40%
UiPath found that Robotic Process Automation (RPA), a tool for automating tasks, reduced errors by up to 80%
A study by McKinsey Global Institute estimates that
up to 80% of activities across many industries could be automated, resulting in trillions of dollars of productivity gains.
Every digitalisation journey starts
with the first automated workflow.
We would like to encourage you
to take this first step with SOFTWARE INTERACTIVE.
We offer to cover the first €4,000
of your first BPA or CRM digitalisation project with us
if the cost of your project exceeds €50,000.
Digitalisation Voucher
value
€4,000
